You can cancel any booking that's more than 24 hours ahead of time following the steps below. If you need to cancel a booking that's less than 24 hours ahead of time ($40 cancellation fee applies) please get in touch with us. If you wish to cancel all your future bookings, please also get in touch with us.
To cancel a booking
- Log into your account
- Click on Bookings in the navigation.
- Click on Options and then on Cancel next to the booking that you want to reschedule. You will only see the Cancel option if you have more than one future booking. In case you want to cancel your last future booking, please get in touch with us.
- Confirm on the popup that you want to cancel your booking.